Shipping policy
Thank you for choosing RESET. Please take note of our shipping policy below.
Taxes & Duties
All prices displayed on our website are exclusive of taxes. Applicable sales tax will be calculated and added at checkout based on your shipping address and local tax regulations.
We do not charge any additional hidden fees.
Shipping Cost
United States:
- Standard shipping: $8.00 for orders $0.00–$69.99
- Standard shipping: Free for orders $70.00 and up
- Express shipping: $15.00
Processing & Delivery
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Processing Time:
- All orders are processed within 1-3 business days before shipping.
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Shipping Duration:
- Delivery times vary depending on your location and the shipping method selected at checkout.
- We ship via reputable national carriers to ensure reliable delivery.
- You will receive a tracking number once your order has shipped.
- For inquiries or concerns, contact us at info@gutresetlabs.com.
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Lost or Undelivered Orders:
- We are not liable for orders lost or delayed by the carrier once shipped.
- If a carrier reports "unable to deliver," we will notify you and offer support to resolve the issue.
- It is the customer's responsibility to work with the carrier directly when needed.
Incomplete or Incorrect Addresses
- We are not responsible for undelivered orders resulting from incomplete or incorrect shipping information.
- Customers must provide accurate shipping details. Address changes must be communicated within 24 hours of order placement.
Contact Us
Email: info@gutresetlabs.com
Phone Support Hours: Monday–Saturday, 8:00 AM–8:00 PM (US PST)
Address: 1500 NW North River Dr, Miami, FL 33125, United States